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Monday, January 28 • 13:30 - 14:20
204: Language Matters: Better Word Choices = Better Outcomes

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Discover the assumptions behind your language and how they can adversely affect your ability to counsel your client with a disability. Help your clients re-frame their abilities and skills in a new light. Walk away with a deeper awareness of how different word choices can change the perceptions of both clients with disabilities and employers in the job search process.

Learning Outcomes:
  • Identify common terms that may negatively impact employment outcomes 
  • Practice better word choice when working with clients with disabilities
  • Discuss what terminology will better market your client to employers

Speakers | Conférenciers
avatar for Lisa Kelly

Lisa Kelly

Director, Learning Programs | Directrice, Programmes d’apprentissage, Canadian Business SenseAbility | Entreprises Canadiennes SenseAbility
Lisa Kelly is the Director of Learning Programs for Canadian Business SenseAbility. SenseAbility provides Canadian businesses with the resources and tools they need to both employ people with disabilities and attract them as customers.Lisa Kelly est directrice des Programmes d’apprentissage... Read More →


Monday January 28, 2019 13:30 - 14:20
Room | Salle 204

Attendees (5)